Terms of service

Effective date: 1st August, 2025
Last updated: 12th July, 2026


OVERVIEW

This website is operated by GARAE LIMITED (“garae”, “we”, “us” and “our”). garae offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence (18 years old or above). If you are accessing this site on behalf of a minor dependent, you confirm that you hold full parental or legal guardian authority to authorize the minor’s use of this site and our services.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any applicable laws in your jurisdiction, including but not limited to copyright laws, data protection laws and consumer protection laws within the United Kingdom and European Union.

You must not transmit any worms, viruses, malware or any code of a destructive or disruptive nature that may interfere with the normal operation of our website or services.
Any breach or violation of any of the Terms will result in an immediate termination of your access to our Services and any ongoing service provision.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse to provide service to anyone for any legitimate reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always fully encrypted during network transmission in compliance with UK GDPR and EU GDPR data security standards.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by GARAE LIMITED.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice, subject to applicable consumer protection laws in the UK and EU.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service, save for mandatory statutory consumer rights that cannot be excluded.


SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our official Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be fully accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction within the UK and EU. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by applicable law.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected, subject to mandatory statutory warranty rights under UK and EU consumer laws.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our official Returns Policy.


SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with garae. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including but not limited to copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.


SECTION 10 - PERSONAL INFORMATION AND ACCOUNT SECURITY

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which complies with UK GDPR and EU GDPR regulations. Please refer to our Privacy Policy for detailed data processing rules.

When you submit, upload, transmit or display any data, information or other content in connection with your use of our services (“Your Content”), you understand and agree that: you retain full ownership of Your Content and are solely responsible for its legality and accuracy; you grant GARAE LIMITED a non-exclusive, worldwide, royalty-free right to use, process, store and authorize third-party service providers to use Your Content for the purposes of providing, promoting, developing and improving our services; all content submission activities shall comply with the provisions of our Privacy Policy and applicable data protection laws.

We implement reasonable physical, electronic and managerial procedures to safeguard your personal information. However, internet data transmission cannot be guaranteed to be 100% secure, and we cannot guarantee the absolute security or integrity of any personal information transmitted via the Internet.

Account Security

You may be required to create an account to use parts of the Services. During registration, you must select a username and password and provide accurate and up-to-date information. It is your sole responsibility to keep your password and account credentials confidential and secure. You are fully responsible for all activities conducted under your account. We may presume that all operations conducted under your account are authorized by you.

You shall promptly notify us of any unauthorized use, access or security breach of your account. We may require identity verification to secure your account. GARAE LIMITED shall not be liable for any loss or damage arising from unauthorized account access caused by your negligence or failure to maintain account security. You shall be liable for all losses incurred by garae or third parties due to improper use of your account.


SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order), subject to applicable consumer protection laws.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by mandatory law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information has been fully modified or updated.


SECTION 12 - OUR PROPRIETARY RIGHTS

The Services operated by GARAE LIMITED contain proprietary materials, including but not limited to software, website design, text, graphics, photographs, videos, logos, trademarks, service marks and other intellectual property, which are protected by UK, EU and international copyright and intellectual property laws.

You agree to abide by all applicable copyright and intellectual property laws. You acknowledge that all intellectual property contained in our services is the exclusive property of GARAE LIMITED, developed and maintained through substantial time, effort and investment.

You agree to protect the proprietary rights of garae during and after your use of our services. You shall promptly notify us of any suspected intellectual property infringement related to our services.

All trade secrets, patents, copyrights, trademarks and other proprietary rights related to our services shall remain the sole and exclusive property of GARAE LIMITED. Any unauthorized use, reproduction or dissemination of our proprietary materials may violate intellectual property laws and relevant regulations.


SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any UK, EU or international regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will affect the functionality or operation of the Service or related websites; (h) to collect or track the personal information of others without authorization; (i) to spam, phish, crawl, or scrape website data for improper purposes; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited uses.


SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results obtained from the use of the service will be accurate or reliable.

You agree that we may remove or suspend the service for indefinite periods of time or cancel the service at any time, without prior notice.

Your use of the service is at your sole risk. The service and all related products are provided “as is” and “as available” without any express or implied warranties, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by applicable law.

In no event shall GARAE LIMITED, its directors, employees, affiliates or suppliers be liable for any direct, indirect, incidental, special, consequential or punitive damages, including lost profits, lost data and replacement costs, arising from your use of our service, save for liability that cannot be excluded under UK and EU mandatory consumer protection laws.


SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless GARAE LIMITED, its parent companies, subsidiaries, partners, officers, employees, contractors and suppliers from any third-party claims, demands, losses, liabilities and reasonable legal fees arising out of your breach of these Terms of Service, your violation of applicable laws, or your infringement of third-party rights.


SECTION 16 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable under UK or EU law, such provision shall be enforced to the maximum permissible extent, and the unenforceable part shall be severed from these Terms. The validity and enforceability of all remaining provisions shall remain unaffected.


SECTION 17 - TERMINATION

All obligations and liabilities incurred by either party prior to termination shall survive the termination of this agreement.

These Terms of Service are effective until terminated by either you or us. You may terminate these Terms at any time by ceasing all use of our services and notifying us of termination.

If we determine that you have violated any provision of these Terms of Service, we reserve the right to terminate this agreement and suspend your access to our services immediately without prior notice, and you shall remain liable for all outstanding obligations arising from prior use of the service.


SECTION 18 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and GARAE LIMITED, superseding all prior oral or written agreements, communications and understandings relating to your use of the service. No ambiguities in these Terms shall be construed against the drafting party.


SECTION 19 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws ofthe United Kingdom and the European Union. For consumers residing in EU or UK regions, local mandatory consumer protection laws and data protection laws (UK GDPR, EU GDPR) shall prevail if they provide higher protection standards.


SECTION 20 - CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, amend or replace any part of these Terms of Service at our sole discretion by posting updates on our official website. It is your responsibility to check this page regularly for changes. Your continued use of our website and services after the posting of updates constitutes acceptance of the revised Terms.


SECTION 21 - CONTACT INFORMATION

If you have any questions, disputes or requests regarding these Terms of Service, please contact us at support@garae.co.uk.

Company Name: GARAE LIMITED
Effective Date: 1st August, 2025
Last Updated Date: 12th July, 2026